NHTSA Complaint #733393 — 2000 FORD EXPLORER

I NEED SOME ASSISTANCE. I HAVE CONTACTED BRIDGESTONE/FIRESTONE ON SEVERAL OCCASIONS AND OTHER THAN A LIST OF FAQS I CAN GET NO ONE TO RESPOND. I LIVE IN GERMANY, THE DRIVING CONDITIONS HERE ARE VASTLY DIFFERENT TO THE US (SPEED WISE) AND I NEED TO KNOW HOW THIS AFFECTS THE TIRES ON MY CAR. I HAVE BEEN TOLD BY THE LOCAL AAFES GARAGE THAT THEY'RE OK, BUT THEY'D RECOMMEND CHANGING THEM ANYWAY! I DRIVE APPROXIMATELY 45 HIGHWAY MILES EACH DAY TO AND FROM WORK AT SPEEDS SELDOM LESS THAN 90 MPH. ARE THESE TIRES SAFE, IS THERE ANY TYPE OF "PLAN" IN PLACE TO TAKE INTO ACCOUNT THE DIFFERENT DRIVING CONDITIONS? MANY OF US ARE CONCERNED THAT THE SAFETY OF OUR FAMILIES AND OURSELVES IS IN SERIOUS JEOPARDY. THIS IS THE EXACT CONCERN I HAVE EXPRESSED TO THE TIRE COMPANY, FOLLOWED BY TWO MORE REQUESTS THAT THEY EITHER ANSWER OUR QUESTIONS OR PUT US IN TOUCH WITH SOMEONE WHO CAN. I FEEL THAT BECAUSE WE ARE OVERSEAS SERVING OUR COUNTRY, WE'RE "OUT OF SIGHT, OUT OF MIND". PLEASE HELP.