NHTSA Complaint #732762 — 1999 VOLVO S80 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

Complaint Details

ODI Number	732762
Vehicle	1999 VOLVO S80
Component	SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Date of Incident	August 21, 2000
Date Filed	October 10, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AZ

Consumer Description

BRAKE PEDAL WAS SLOWLY GOING LOWER BEFORE BRAKING OCCURRED. ORIGINAL PROBLEM WAS "FIXED" BY SERVICE ON 8/22/00, BUT SERVICE MANAGER STATED CAR NEEDED A NEW MASTER BRAKE CYLINDER, WHICH WAS SUPPOSEDLY ORDERED. PROBLEM BEGAN TO RE-OCCUR ON 9/22/00, AND CAR WAS DELIVERED TO SERVICE ON 9/26/00. AS OF NOW, IT HAS BEEN THERE 3 DAYS TO INSTALL A NEW MASTER BRAKE CYLINDER, ORIGINALLY DESCRIBED AS A 1-HOUR PROCEDURE. SUPPOSEDLY THE REPLACEMENT INSTALLED YESTERDAY, ALSO HAD THE SAME PROBLEM. AS OF NOW (AFTER 5 P.M., 9/28/00) THE SERVICE DEPARTMENT IS UNABLE TO DEFINITELY STATE THE PROBLEM HAS BEEN FIXED - - AND THERE MAY BE A SERIOUS PROBLEM WITH VOLVO MASTER BRAKE CYLINDERS (AND THEIR AVAILABILITY).

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