NHTSA Complaint #732694 — 2000 FORD EXPLORER

1ST INCIDENT FIRESTONE TIRE BLEW OUT AT 2000 MI. CONTACTED FORD DLR...SAID NOTHING THEY COULD DO IT WAS A FIRESTONE PROBLEM. THEN WENT TO FIRESTONE DLR IN LEBANON, MO..SAID NO WARRANTY NOTHING THEY COULD DO! HAD TO BUY NEW TIRE COST $105.00. I THEN CALLED FORD MTR. CO. REP. SAID NOT THEIR PROBLEM. INFORMED THEM TIRES NO GOOD SHOULD LAST 2000 MI. REFUSED TO DISCUSS. 2ND INCIDENT WAS APPROX. 100 MI. LATER , THE NEXT MONTH. THAT TIRE CAME APART . BELT BROKE LOOSE FROM TIRE. DECIDED TOO DANGEROUS NOT TAKING CHANCE. WE WERE FORCED TO 4 DIFFERENT BRAND TIRES @105.00 EACH. WE NOW HAVE 3 NEW FIRESTONE TIRES SIT IN DRIVE. TO DANGEROUS TO EVEN GIVE AWAY. NO HELP FROM FORD DEALER,OR FORD MTR CO., OR FIRESTONE. NOW, THE WORLD IS FINDING OUT WHAT WE ALREADY KNEW BUT PAID FOR NEW TO SAVE LIVES. WE WANT OUR MONEY. FORD AND FIRESTONE WE FEEL RESPONSIBLE BUT ARE THANKFUL NO DEATH. THANK YOU. DANNY J. WILSON. *AK (DOT NUMBER: VDCU-1PX TIRESIZE: 255/70R16)