NHTSA Complaint #732337 — 1993 MERCURY SABLE

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	732337
Vehicle	1993 MERCURY SABLE
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	April 26, 2000
Date Filed	September 28, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

FORD EXTENDED THE WARRANTY ON 1994-1995 TAURUS AND SABLE ON HEAD GASKETSFOR FRONT WHEEL DRIVE AUTOS WITH FRONT-WHEEL DRIVE 3.8 LITER ENGINES. I HAVE THE IDENTICAL SPECIFICATIONS ON MY 1993 SABLE. I HAD APPROXAMATELY 4 EMAIL CONTACTS WITH FORD'S CUSTOMER RELATIONSHIP CENTER WITH NO SUCCESS. ALL THEY WOULD SAY OVER AND OVER AGAIN IS THAT 1993 WAS NOT INCLUDED AND THAT I SHOULD KEEP REPAIR RECEIPTS IN THE EVENT COVERAGE WOULD BE PROVIDED IN THE FUTURE. FORD KEPT REPEATING THAT THEY CONSIDER THE SATISFACTION OF THEIR CUSTOMERS AS ONE OF THEIR MOST IMPORTANT OBJECTIVES. IT SEEMS UNREASONABLE THAT THE IDENTICAL PROBLEM IS NOT COVERED UNDER WARRANTY BECAUSE THE MANUFACTURE SAYS ENOUGH 1993 MODEL OWNERS DIDN'T COMPLAIN AND 1994-1995 OWNERS DID. EVEN THOUGH I HAVE A 1993 THE MILEAGE LOW ENOUGH TO QUALIFY. PLAIN. *AK

Related Complaints for the 1993 MERCURY SABLE

Other ENGINE AND ENGINE COOLING:ENGINE Complaints

#10073506 — May 12, 2004 — WHILE DRIVING ENGINE BLEW OUT. *AK

#10048379 — November 20, 2003 — WHILE DRIVING AT 40 MPH, THE VEHICLE BEGAN TO OVERHEAT. THE CONSUMER DROVE THE VEHICLE TO A MECHANIC, WHO FOUND THE ...

#10015461 — April 8, 2003 — THE HEAD GASKET CRACKED, AND COOLANT LEAKED ONTO THE ENGINE. *JB

#766419 — September 4, 2002 — CAR HAS STALLED SINCE FIRST DAY WHEN STOPPING AND UPON ACCELERATION ENGINE STALLS AND WON'T CRANK,ALSO HAD BROKEN MO...

#565298 — July 31, 2002 — CONSUMER STATES ENGINE HEAD GASKET BLEW. DEALER NOT WILLING TO DO ANYTHING. *TT *TT

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