NHTSA Complaint #732202 — 2000 TOYOTA AVALON

I WAS FOLLOWING MY WIFE OUT OF THE SUBDIVISION TO WORK AT APPROXIMATELY 06:40. I WENT THROUGH 3 STOP SIGNS WITH NO APPARENT PROBLEMS BREAKING. WHEN MY WIFE STOPPED AT THE 4TH SIGN, MY BREAK PEDDLE WENT TO THE FLOOR AND I HIT HER REAR END AT APPROXIMATELY 5 MPH. THERE SCRATCHES AND DENTS IN BOTH BUMPERS. I CREPT BACK HOME AT 5 MPH AND ATTEMPTED TO STOP AT ALL THREE STOP SIGNS. THE CAR STOPPED SLOWLY, BUT THE BREAK PEDDLE WENT TO THE FLOOR EACH TIME. I HAD THE CAR TOWED BACK TO THE DEALER FOR INSPECTION. A TOYOTA FACTOR REPRESENTATIVE EXAMINED THE CAR ON SEPTEMBER 19, 2000. I RECIEVED A CALL FROM TOYOTA TODAY AND WAS TOLD THAT THERE WAS NOTHING WRONG WITH MY CAR. THIS IS THE BIGGEST BUNCH OF BULL SINCE FIRESTONE SAID THEY MAKE GOOD TIRES. I TALKED TO THE OWNER OF THE TOYOTA DEALERSHIP AND TOLD HIM THAT I HAD LOST COFINDENCE IN THE CAR AND TOYOTA, AND WANTED MY MONEY BACK. HE SAID THAT BECAUSE THERE WAS AN "ALLEGED" BREAK FAILURE THERE WAS NOTHING HE COULD DO ABOUT IT. MY ONLY RECOURSE WAS TO THE BETTER BUSINESS BUREAU AND THE TEXAS DEPARTMENT OF MOTOR VEHICLES (ADMINISTERS THE TEXAS LEMON LAW). I WILL PERSUE THESE AVENUES OF RECOURSE, BUT ALSO WANT TO FILE A COMPLAINT WITH THE NHTSA. I BELIEVE THAT TOYOTA'S LAWYERS HAVE CONTROL OF THIS SITUATION, AND THERE IS NO WAY THEY WILL ADMIT THAT THEIR PRODUCE IS FAULTY. DOES THE NHYSA HAVE ANY OTHER REPORTS OF BREAK FAILURES ON NEW TOYOTA AVALON'S? I APPRECIATE ANY ASSISTANCE YOU CAN PROVIDE. THANKS MIKE VORNDAM