NHTSA Complaint #731502 — 1998 FORD EXPLORER

VEHICLE EXPERIENCES VIBRATION AND SLIGHT DRIFT TO THE RIGHT AROUND 65 MPH. ROTATED TIRES EVERY 5000 MILES, HOWEVER INSIDE OF FRONT TIRES EXPERIENCE SEVERE CUPPING. AT 35000 MILE SERVICE, BROUGHT TO BANKSTON FORD (FRISCO TX) FOR MAINTENANCE. TIRES ROTATED, BUT NOTHING NOTED ON SERVICE REPORT ABOUT SEVERE CUPPING ON INSIDE OF TIRES BY BANKSTON. GREW FRUSTRATED WITH LACK OF SERVICE AND DISREGARD FOR SAFETY, TOOK TO GOODYEAR DEALER. TIRES WERE WORN TO THE 2ND LAYER AND NEAR FAILURE, AND SHOWN TO ME BY TECH. REPLACE WITH GOODYEARS & HAD ALIGNMENT CHECKED, NEEDED SLIGHT TOE IN ADJUSTMENT. VEHICLE STILL VIBRATES AT 65 MPH, ALREADY SEEING CUPPING WEAR PATTERN ON INSIDE OF BRAND NEW GOODYEARS WITH LESS THAN 500 MILES!. *AK( DOT NUMBER: TIRE SIZE: P255/70R16 )