NHTSA Complaint #731420 — 1998 FORD EXPLORER

WHEN I PURCHASED MY VEHICLE I NOTICED UNUSUAL WEAR PATTERNS ON ALL FOUR TIRES AT 2000MILES. I TOOK IT TO THE DEALER AND THEY SAID THERE WAS NOTHING WRONG BUT ROTATED THEM ANYWAY. THE WEAR PATTERN CONTINUED AND I RETURNED AGAIN AT 6000 MILES. THEY CHECKED THE ALIGNMENT AND SAID NOTHING WAS WRONG. AT 15000 MILES THERE WAS NOTICEABLE OUTER TREAD WEAR ON ALL FOUR TIRES. WENT TO FORD AND THEY TOLD ME AGAIN, NO PROBLEM. NOW WITH 30000 MILES ON THE TIRE I HAVE SEVERE OUTER TREAD WEAR. THE ALIGNMENT HAS BEEN CHECKED BY FIVE DIFFERENT SHOPS INCLUDING FIRESTONE AND EVERTHING CHECKED OUT INCLUDING PROPER INFLATION. NOW FIRESTONE REFUSES TO HELP WITH THIS PROBLEM CITING I FAILED TO ROTATE THE TIRES EVEN WITH PROOF FROM FORD. THE OUTER TREAD WILL SOON BE OFF OF THESE TIRES JUST LIKE THE OTHERS. HOW LONG WILL IT TAKE TO GET ALL THESE POOR QUALITY TIRES OFF THE ROAD.( DOT NUMBER: W2 TIRE SIZE: P235 75R15 )