NHTSA Complaint #731404 — 1997 FORD MUSTANG ELECTRICAL SYSTEM:IGNITION:SWITCH

Complaint Details

ODI Number	731404
Vehicle	1997 FORD MUSTANG
Component	ELECTRICAL SYSTEM:IGNITION:SWITCH
Date of Incident	July 24, 2000
Date Filed	September 18, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	KY

Consumer Description

USED WRONG KEY IN IGNITION AND IT BLEW UP THE IGNITION SYSTEM. HAD KEY MADE AT A LOCAL HARDWARE STORE. AFTER 4 WEEKS OF FORD PROMISING ASSISTANCE-THEY DENIED IT. TRYING A WRONG KEY SHOULD NOT CAUSE THE MODULE AND TRANSCEIVER TO GO BAD. FOLLOWED RECOVERY PROCEDURE IN OWNERS MANUAL BUT CAR STILL WOULD NOT START. THIS COULD BE A POTENTIALLY DANGEROUS SITUATION. FORD SHOULD RECALL OR AT VERY LEAST PUT WARNING ON IGNITION.

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