NHTSA Complaint #731343 — 2000 FORD EXPLORER

WHILE FIRESTONE AND EVEN YOUR INVESTIGATION DOES NOT MENTION THE "W2" FIRESTONE WILDERNESS AT TIRES, THREE OF THE FOUR TIRES ON OUR EXPLORER BEGAN TO CRACK RADIALLY ON THE SIDEWALL OF THE TIRE AT THE BASE OF THE TREAD! THE FIRESTONE DEALER HERE LOOKED AT THEM AND SAID THEY COULD DO NOTHING. THE CRACKS RANGE FROM APPROX 1/8" TO 3/4"LONG AND ARE WORRYSOME TO SAY THE LEAST. WE REPLACED THE TIRES ON OUR OWN AS WE COULD NO LONGER DRIVE THE CAR WITH ANY SENSE OF CONFIDENCE. THIS IS THE FOURTH EXPLORER WE'VE HAD AND HAVE BEEN QUITE SATISFIED THEM AS A WHOLE. WE HAVE RETAINED THE TIRES SHOULD ANYONE WISH TO INSPECT THEM. THE CRACKS ARE VERY OBVIOUS. THANKS MARK SANDERSON. *AK( DOT NUMBER: W2 TIRE SIZE: 235/75R15 )