NHTSA Complaint #731198 — 1997 CHEVROLET ASTRO UNKNOWN OR OTHER

Complaint Details

ODI Number	731198
Vehicle	1997 CHEVROLET ASTRO
Component	UNKNOWN OR OTHER
Date Filed	September 18, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MD

Consumer Description

1ST PROBLEM: WHEN TRANSMISSION GETS HOT- PARTICULARLY AFTER IF DRIVEN IN LOW GEAR .ENGINE CHECK LIGHT COMES ON AND TRANSMISSION SLAMS FROM 1ST GEAR INTO 2ND GEAR, THEN FROM 2ND GEAR INTO 3RD GEAR. FEELS LIKE VEHICLE HAS BEEN HIT FROM THE REAR. PROBLEM STOPS WHEN VEHICLE COOLS DOWN. DEALER SAYS ONLY FIX IS TO REPLACE TRANSMISSION. HAS SEEN MANY OTHER ASTROS WITH SAME PROBLEM. 2ND PROBLEM: SINCE FILING ORGINAL COMPLAINT # 516354 HAVE GONE TO BINDING ARBITRATION WITH CHEVROLET. CHEVROLET ADMITTED TO DEFECTIVE FUEL TANK THAT CAUSES IT TO MOVE. ARBITRATOR ORDER CHEVROLET TO FIX. CHEVROLET REFUSED BECAUSE IT WILL REQUIRE REDESIGN OF FUEL TANK. ARBITRATOR HAS NO POWER TO ORDER REDESIGN. *AK

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