NHTSA Complaint #731127 — 1992 FORD AEROSTAR SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

Complaint Details

ODI Number	731127
Vehicle	1992 FORD AEROSTAR
Component	SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Date of Incident	August 25, 2000
Date Filed	September 18, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

RIGHT SIDE FRONT CONNECTOR TO BRAKE FLEXIBLE LINE BROKE OFF. DEALER SAID LEFT SIDE WAS READY TO GO AND BOTH WERE REPLACED. THE MAJOR PROBLEM I SEE WAS THAT I HAD NO BRAKING SAVE FOR THE EMERGENCY BRAKE. THE REAR BRAKES FAILED ALSO AND INDEPENDENT MECHANICS HAVE TOLD ME THAT I SHOULD HAVE ONLY LOST THE FRONT BRAKES DUE TO THE REDUNDANT BRAKE CYLINDER SYSTEM. HOWEVER, THE FORD SERVICE MANAGER SAID THIS WAS NORMAL IF YOU LOST ONE LINE. IF THAT'S THE CASE, THIS IS A SEVERE SAFETY HAZARD THAT SHOULD BE ADDRESSED. I CONTACTED FORD MOTOR CO. FOR TECHNICAL ADVICE AND TO REPORT A POSSIBLE FLAW. THE SERVICE MANAGER HAD EVEN SAID THAT THE PROTECTION FOR THE BRAKE FITTINGS HAD BEEN IMPROPERLY INSTALLED UPON THE VEHICLE AT THE FACTORY. *AK

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