NHTSA Complaint #731018 — 1999 CHEVROLET TAHOE

WHILE TOWING A TRAVEL TRAILER WELL WITHIN THE TAHOE LIMITS, THE TAHOE BROKE DOWN AT 13,800 MILES ON 5/10/99 WITH REAR END PROBLEMS, IT WAS REPAIRED. BROKE DOWN AGAIN AT 14,531 MILES ON 5/14/99 IT WAS IN THE SHOP UNTIL 5/21/99 WITH REAR END PROBLEMS, THEN REPAIRED. THEN IT BROKE DOWN AGAIN AT 15,319 MILES ON 5/29/00 REPAIRED BY THE DEALER EACH TIME. WE WERE TOLD IT WOULD NOT HAPPEN AGAIN. WE WENT ON VACATION THIS YEAR AND GOT BACK HOME. WE HEARD A NOISE FROM THE BACK AREA. WE TOOK IT IN AND THEY SAID IT WAS THE REAR END , WE WERE AT 33,915 MILES ON 8/17/00, THEY HOWEVER WOULD NOT REPAIR IT EVEN THOUGH WE ARE STILL UNDER WARRANTY (3 YEARS OR 36,000 MILES). WE HAD TO AUTHORIZE AND PAY FOR THE REPAIR TO BE COMPLETED, AND UNDER PROTEST WE DID. WE HAD TO GO HAVE THE TRAILER AND TAHOE WEIGHED AND GET A CERTIFICATE TO SHOW WE WERE NOT OVERWEIGHT. WE DID AND WERE WITHIN TOWING REQUIREMENTS. WE HAVE ALL THE REQUIRED AND PROPER WEIGHT DISTRUBUTION HITCH ASSEMBLY. WE HAVE ALL OUR WORK ORDERS IF NEEDED FOR FUTHER INSPECTION. THIS PROBLEM COULD HAVE OR MAY RESULT IN A SERIOUS ACCIDENT IN THE FUTURE.*AK