NHTSA Complaint #730973 — 1996 MITSUBISHI ECLIPSE

I TOOK MY 96 ECLIPSE TO A MITSUBISHI DEALER (CARLSBAD MITSUBISHI) NEARLY A YEAR AGO TO FOLLOW UP ON A BALL JOINT RECALL I HAD HEARD ABOUT. THE DEALERSHIP BRIEFLY LOOKED INOT MY CAR AND TOLD ME THE BALL JOINT WAS FINE. ABOUT 4 MONTHS LATER I BEGAN TO HEAR A "CLICK" WHILE IN LOW SPEEDS, AND THE HANDLING FELT UNSTABLE DURING NORMAL FREEWAY AND STREET DRIVING. I TOOK MY CAR TO ANOTHER MECHANIC, WHO SAID HE COULD NOT DO A NORMAL ALIGNMENT ON MY CAR BECAUSE THE FRONT BALL JOINTS WERE TOO DAMAGED. THE MECHANIC WAS AWARE OF THE RECALL AND ADVISED TO RETURN TO THE MITSUBISHI DEALER TO HAVE THE BALL JOINTS REPLACED. I WENT TO HELLER MITUSBISHI IN ESCONDIDO AND EXPLAINED THE SITUATION. A MECHANIC SPENT A BRIEF AMOUNT OF TIME WITH MY CAR AND TOLD ME THAT THE BOOTS WERE NOT LEAKING AND THEREFORE WOULD NOT BE COVERED. PLEASE INFORM ME OF HOW I CAN HOLD MITSUBISHI ACCOUNTABLE FOR A DEFECTIVE PRODUCT WHICH COULD IMPACT MY SAFETY. THANK YOU. CHRISTINE HANSEN. *AK