NHTSA Complaint #730796 — 1996 FORD EXPLORER

THE TRANSMISSION WILL NOT SHIFT INTO DRIVE. WHEN IN DRIVE THE CAR COASTS AT ABOUT 1 MPH. IT WILL GO INTO REVERSE AND PARK OK. THE CAR IS DRIVEN UNDER NORMAL TO LIGHT DRIVING CONDITIONS. I HAS NEVER BEEN USED FOR TOWING. THE TRANSMISSION FLUID HAS BEEN CHECKED AND IT IS FINE. THE WARRANTY EXPIRED ON 3/9/2000. JUST A WEEK PRIOR TO THE WARRANTY EXPIRATION WARRANTY WORK WAS COMPLETED ON THE TRANSFER CASE AND NOTHING WAS NOTED AS BEING WRONG WITH THE TRANSMISSION. THE LAST SCHEDULED MAINTENANCE WAS COMPLETED ON THE VEHICLE IN JUNE 2000. THE BRAKES PULSATE WHEN SLOWING DOWN FROM HIGH SPEEDS. THEY WERE SERVICED ONCE BY FORD FOR THIS PROBLEM AND THE SERVICING DID NOT CORRECT IT. FORD REFUSED TO SERVICE THEM AGAIN AND THEY CONTINUE TO PULSATE WHEN SLOWING DOWN FROM HIGH SPEEDS.