NHTSA Complaint #730359 — 1997 FORD EXPLORER TIRES

Complaint Details

ODI Number	730359
Vehicle	1997 FORD EXPLORER
Component	TIRES
Date Filed	September 14, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

THE FOUR TIRES DID NOT FAIL AS I REPLACED THEM WHEN I NOTICED A CONTINUAL CRACK AROUND THE ENTIRE TIRE, ON BOTH SIDES OF EACH TIRE, WHICH INDICATED THE POSSIBILITY OF TIRE TREAD SEPARATION. I SHOWED THIS TO TWO DIFFERENT FIRESTONE STORES AND ONE FORD DEALER AND THEY SAID THAT THEY COULD NOT REPLACE MY TIRES UNDER THE RECALL BECAUSE THE TIRES ON MY VEHICLE DID NOT HAVE THE CODE ON THEM TO MEET THE RECALL CRITERIA. WHAT CAN I DO?( DOT NUMBER: VNHL TIRE SIZE: P235/75R15 )

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