NHTSA Complaint #729938 — 1998 FORD EXPLORER

ALL FOUR TIRES HAD A CONTINOUS CRACK IN THE SIDEWALL RUNNING AROUND THE TIRE APPROXIMATELY 1 INCH FROM THE OUTER EDGE OF THE TIRE. THE CRACK IN SOME PLACES WAS WIDE ENOUGH TO STICK A CAR KEY INTO. I CALLED FIRESTONE CUSTOMER SUPPORT AND WAS PROMPTLY INSTRUCTED TO GO TO A DEALER WHO UPON INSPECTION CHANGED OUT ALL 4 TIRES. FIRESTONE DID CHARGE ME $135 TOTAL FOR THE REPLACEMENT TIRES. MY CONCERN IS NOT ABOUT THE MONEY, BUT THAT THESE TIRES WERE NOT LISTED ON THE FIRESTONE RECALL LIST OR NHTSA SAFETY ADVISORY (9/1/00). I CURRENTLY HAVE FIRESTONE WILDERNESS AT TIRES ON MY VEHICLE AND AM CONCERNED ABOUT THESE TIRES. THE DOT # OF THESE TIRES IS NOT ON THE FIRESTONE RECALL OR NHTSA SAFETY ADVISORY. PLEASE CONTACT ME FOR FURTHER INFORMATION OR IF YOU HAVE HAD OTHER COMPLAINTS ABOUT TIRES WITH DOT #'S OUTSIDE THE RECALL AND SAFETY ADVISORY TIRES. I WOULD LIKE TO CHANGE OUT MY TIRES BUT THERE ARE NO TIRES AVAILABLE AT THIS TIME.( DOT NUMBER: VNHL TIRE SIZE: P235/75/15 )