NHTSA Complaint #729731 — 1994 CHEVROLET SUBURBAN

MY VEHICLE IS SUBJECT TO NHTSA CAMPAIGN 98V150001 AND/OR 98V150000. CHEVROLET IS MAINTAINING THAT MY VEHICLE HAS ALREADY BEEN FIXED, ALTHOUGH THAT IS NOT THE CASE. WHILE THIS MAY BE A RARE SNAFU, IT MAY BE PART OF A PATTERN OF CONDUCT. INTERESTINGLY, CHEVROLET HAS SAID THAT IF I CAN PRODUCE THE RECORDS THAT DEMONSTRATE THAT THE WORK HAS ALREADY BEEN DONE, THEY WILL DO THE WORK AGAIN. (SINCE THE WORK HAS NEVER BEEN DONE, I OBVIOUSLY CANNOT MEET THIS REQUIREMENT.) FROM CHEVROLET'S PERSPECTIVE, I CAN HAVE THE WORK DONE TWICE IF I HAVE A RECORD OF IT HAVING BEEN DONE ONCE, BUT I CANNOT HAVE IT DONE AT ALL IF THEY HAVE A RECORD THAT IT WAS DONE PREVIOUSLY, BUT I HAVE NO SUCH RECORD. DO THEY THINK THEY CAN WIN WITH THIS LOGIC? DOES NHTSA MONITOR THE IMPLEMENTATION OF THESE RECALLS? DO YOU KNOW THAT THIS IS GM'S POLICY?