NHTSA Complaint #729661 — 1996 JEEP CHEROKEE

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	729661
Vehicle	1996 JEEP CHEROKEE
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	August 26, 2000
Date Filed	September 6, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I CROSSED A RAILROAD TRACK AT APPROXIMATELY 15 MPH AND CAME TO A STOP APPROXIMATELY 1 BLOCK AWAY. AS SOON AS I APPLIED THE ACCELERATOR, A LOUD BANG AND THE SOUND OF "DRAGGING A MUFFER" OCCURED. I IMMEDIATLEY PULLED OVER AND DISCOVERED THAT THE SHROUD AROUND THE PRIMARY FAN WAS BROKEN INTO MANY PIECES. I TOOK THE JEEP TO THE DEALER THE NEXT DAY THEY WERE OPEN (OCCURED ON A SATURDAY) AND WAS TOLD THAT THE 3 BOLTS SECURING THE RIGHT ENGINE MOUNT TO THE BLOCK HAD SHEARED CAUSING THE ENGINE TO FALL SEVERAL INCHES. THIS REQUIRES REMOVING THE ENGINE TO DRILL AND TAP THE THREE HOLES TO INSTALL A NEW BOLTS. DIAMLER-CHRYLSER IS WILLING TO PAY FOR THE BOLTS BUT NOT THE $1000 LABOR. THE JEEP HAS NEVER BEEN OFF ROAD AND MAINTAINED EXCELLENTLY.

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