NHTSA Complaint #729494 — 1999 FORD F-250

THIS VEHICLE HAS A SEVERE LACK OF ACCERATION BETWEEN 3500 AND 4500 RPMS. I TOW A 30' 5TH WHEEL TRAILER AND WHEN ATTEMPTING TO PASS ANOTHER VEHICLE OR ANYTIME I LOOSE POWER BECAUSE OF A HILL I WILL STEP ON THE GAS PEDAL FOR PASSING GEAR. THE TRUCK WILL BEGIN TO INCREASE IN SPEED UNTIL IT GETS TO 3500 RPMS AND THEN LOOSES POWER AT ONCE. THIS CONTINUES UNTIL 4500 RPMS AND THEN IT SEEMS TO GO INTO ANOTHER PHASE AND ACTS LIKE IT SHOULD HAVE BEFORE BY A GREAT INCREASE IN POWER. I HAVE HAD THIS TO THE DEALER 4 TIMES ABOUT THIS PROBLEM AND ALTHOUGH THEY ADMIT ITS A PROBLEM THEY HAVEN'T BEEN ABLE TO FIX IT. TODAY AFTER THE 4TH TRY I WAS TOLD THAT THEY DROVE A NEW 2000 F250 WITH A V10 MOTOR AND IT DID THE SAME THING. BECAUSE OF THAT THEY TOLD ME THAT IT WAS NOT CORRECTABLE BECAUSE IT IS A PROBLEM THAT IS COMMON WITH THIS MOTOR. HOGWASH! I TOLD THEM THAT 2 PROBLEMS DON'T MAKE A CURE BUT I WAS INFORMED THAT THERE WAS NOTHING MORE TO DO. THIS IS A SAFTEY ISSUE BECAUSE I AM SURE THAT I HAVE CAUSED A LOT OF PROBLEMS BEHIND ME WHEN I HAVE ATTEMPTED TO PAS OR INCREASE SPEED ON A HILL AND BECAUSE OF THIS LOSSE OF POWER HAVE IMPEADED TRAFFIC AND CAUSE UNCALLED FOR CONGESTION. MY CALL TO FORD'S CUTOMER SERVICE LINE WASN'T ANY BETTER THAT MY CONVERSATION WITH PRESTON FORD'S SERVICE PEOPLE. A LOT OF DOUBLE TALK THAT MEANT THAT THEY DIDN'T KNOW WHAT TO DO SO THEY PUNTED. I WOULD APPRECIATE ANY HELP WITH THIS. THANK YOU, ROBERT W. CHALMERS