NHTSA Complaint #729419 — 1997 FORD EXPLORER TIRES

Complaint Details

ODI Number	729419
Vehicle	1997 FORD EXPLORER
Component	TIRES
Date Filed	September 5, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

ALTHOUGH MY TIRES WERE NOT PRODUCED IN DECATUR, I NOTICED A DISTURBINGLY LOUD NOISE SHORTLY AFTER THE VEHICLE PURCHASE. THERE WAS A SERVICE BULLETIN ISSUED, BUT NOT FOR THAT PARTICULAR TIRE. THE NOISE HAS GOTTEN LOUDER AND THE TIRES FEEL "MUSHY" WHEN DRIVING ON THE HIGHWAY, EVEN THOUGH PROPERLY INFLATED. I'VE CONTACTED OUR FORD DEALERSHIPS RE: REPLACEMENT, BUT THEY CANNOT ASSIST. HAVE CONTACTED FIRESTONE AND AM WAITING FOR AUTHORIZATION OR DENIAL.( DOT NUMBER: )

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