NHTSA Complaint #729140 — 1992 FORD EXPLORER

JUNE 13TH, 200, WAS TRAVELING EASTBOUND ON 202 FREEWAY IN MESA, AZ, AT 1:15 PM WHEN TREAD SEPARATED FROM TIRE. TREAD DAMAGED MUFFLER, REAR QTR PANEL, TAILGATE, AND BUMPER, THEN WRAPPED AROUND WHEEL WELL. MY DAUGHTER WAS A PASSENGER IN THE VEHICLE. CALLED AAA TO CHANGE TIRE, THEN WENT AND BOUGHT 4 NEW MICHELIN TIRES, AS THIS WAS THE 2ND TIME THIS HAPPENED IN THE PAST 2 YRS. FILED CLAIM WITH FIRESTONE, CLAIM #021657. WAS REIMBURSED FOR DAMAGES, TIRE SHIPMENT, AND ONE NEW TIRE. INTEND TO FILE CLAIM FOR REIMBURSEMENT OF THE OTHER 3 NEW TIRES I BOUGHT, PLUS RENTAL CAR REIMBURSEMENT FOR THE 4 DAYS IT NEEDS TO BE IN FOR REPAIRS. REPAIRS ARE SCHEDULED FOR TUESDAY, AUG. 29TH, SO IF YOU WANT TO ASSESS DAMAGE PRIOR TO REPAIRS, PLEASE CONTACT ME NO LATER THAN MONDAY, AUG. 28TH. STILL HAVE SPARE ATX TIRE. ON JUNE 29TH (OR 28TH), 1998, I WAS TRAVELING EASTBOUND ON MCDOWELL RD. EAST OF HIGLEY RD. IN MESA, AZ, AROUND NOON, WHEN TREAD SEPARATED FROM TIRE. BENT MUFFLER INTO RIGHT REAR TIRE, DAMAGED REAR QTR PANEL AND BUMPER. FILED CLAIM WITH FIRESTONE. I AM STILL LOOKING FOR MY PAPERWORK FOR THAT CLAIM. I WAS REIMBURSED FOR DAMAGES, SHIPMENT OF TIRE, AND PRORATED COST OF OLD TIRE. I HAVE PHOTOS OF MY VEHICLE FOR BOTH OF THESE CLAIMS, AS THESE WERE REQUIRED BY FIRESTONE. ONCE AGAIN, IF YOU WOULD LIKE ME TO HOLD OFF ON REPAIRS, PLEASE ADVISE BY MONDAY, AUG. 28TH. I FEEL THAT FIRESTONE HAS KNOWN ABOUT THIS PROBLEM FOR QUITE SOMETIME, AND FEEL VERY LUCKY THAT NO SERIOUS INJURIES WERE INFLICTED AS A RESULT OF THESE DEFECTIVE TIRES. FEEL FREE TO CONTACT ME ANYTIME.( DOT NUMBER: VHDL1PB474 TIRE SIZE: P23575-R15 )