NHTSA Complaint #728885 — 2000 FORD EXPEDITION

VISIBILITY:SUN/MOON ROOF ASSEMBLY issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	728885
Vehicle	2000 FORD EXPEDITION
Component	VISIBILITY:SUN/MOON ROOF ASSEMBLY
Date of Incident	June 26, 2000
Date Filed	September 5, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MD

Consumer Description

THE SUN ROOF WAS INOPERABLE WHEN I WENT TO PURCHASE THE VECHICLE. SALESMAN TOLD ME MAYBE HE WASN'T OPERATING CORRECTLY. I BROUGHT THE VEHICLE BACK TO SERVICE CENTER, THEY TOLD ME IT NEED A MOTOR. THEY COULD NOT EXPLAIN HOW A MOTOR WAS BURNED OUT WITH ONLY 26 MILES ON THE VEHICLE. THIS WAS DEFINTE A MANUFACTORING PROBLEM!! I BOUGHT IT BACK TO SERVICE DEALER A SECOND TIME. SERVICE CENTER TOLD ME THEY ARE GOING TO NEED MORE TIME TO FIX PROBLEM. IT WAS A BRAND NEW VEHICLE. IF THERE WAS A PROBLEM BEFORE I PURCHASED IT THEN I SHOULD RECEIVED A REPLACEMENT! THEY KNOWINGLY AND MALICOUSLY SOLD ME A VEHCILE THAT WAS MALFUNCTIONED! THE PERSON I WAS IN CONTACT WITH AT THE DEALER IS DAVID ROBBINS, SALES MANAGER

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Other VISIBILITY:SUN/MOON ROOF ASSEMBLY Complaints

#8009268 — May 6, 2002 — WHILE DRIVING SUN ROOF SHATTERED. ALSO, ON ANOTHER OCCASION SIDE WINDOW SHATTERED. DEALER HAS BEEN NOTIFIED. PLEASE...

#730445 — September 18, 2000 — SUNROOF ASSEMBLY BROKE IN THE OPEN POSITION. DEALER RECEIVED VEHICLE FOR REPAIR ON 8/21/00. ON 8/24/00, REPLACEMENT...

#730445 — September 14, 2000 — SUNROOF ASSEMBLY BROKE IN THE OPEN POSITION. DEALER RECEIVED VEHICLE FOR REPAIR ON 8/21/00. ON 8/24/00, REPLACEMENT...

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