NHTSA Complaint #728880 — 1998 DODGE GRAND CARAVAN

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	728880
Vehicle	1998 DODGE GRAND CARAVAN
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date Filed	September 5, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

THE BELT TENSIONER FROZE ON MY GRAND CARAVAN. AS AN INTEGRAL PART OF THE STEERING THIS PART NEEDS TO BE GIVEN MORE CONSIDERATION. I HAVE FOUND SEVERAL COMPLAINTS ON THIS PROBLEM ON THE INTERNET WWW.ALLPAR.COM . THE DAMAGE THAT CAN BE DONE TO DRIVE PULLEY'S POWER STEERING UNITS CAN BE QUITE EXPENSIVE AND CHRYSLER WILL NOT INCLUDE THIS PART IN THEIR WARRANTY'S. ONLY AFTER TELLING THEM I WOULD REPORT THIS TO THE NHTSA DID THEY OFFER TO PAY 1/2 THE REPAIR. IT STILL DID NOT MAKE ME FEEL THAT THE PROBLEM WAS LOOKED AT PROPERLY THERE ARE FAR TOO MANY CARAVANS ON THE ROAD TO HAVE A POTENTIAL PROBLEM WITH THE STEERING.

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