NHTSA Complaint #728705 — 1994 MERCURY SABLE

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	728705
Vehicle	1994 MERCURY SABLE
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	August 8, 2000
Date Filed	September 5, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

A RECALL (OOM09) WAS ISSUED IN MARCH OF 2000 EXTENDING A RECALL ISSUED IN OCTOBER, 1999. BECAUSE I DID NOT RECEIVE THE LETTER I WAS NOT APPRISED OF THE WARNING SIGNALS THAT COULD HAVE BEEN PREVENTED THE HEAD GASKET FAILURE. IF I HAD RECEIVED THE RECALL LETTER I WOULD HAVE TAKEN THE AUTO TO A DEALER AND HAD THE HEAD GASKETS CHECKED. THE HEAD GASKET HAS FAILED AND FORD MOTOR COMPANY IS HESITANT ABOUT REPAIRING THE AUTOMOBILE BECAUSE AT THE TIME OF FAILURE THE MILEAGE EXCEEDED THE 100,000 MILE/7 YEAR RECALL PARAMETER. I HAVE HAD TO REPLACE OR REPAIR 9 MAJOR COMPONENTS OF THIS AUTOMOBILE; ALTERNATOR, FUEL LINE, TRANSMISSION, CLUTCH, AIR CONDITIONER, BELTS, THERMOSTAT (DESTROYED BECAUSE OF EXCESSIVE HEAT PRECIPITATED BY HEAD GASKET FAILURE), ETC. I THINK FORD SHOULD BE FINANCIALLY RESPONSIBLE FOR THIS DAMAGE AND SHOULD REPAIR THE AUTOMOBILE AT THEIR EXPENSE BECAUSE OF LACK OF NOTIFICATION. THE TRANSMISSION WAS REPLACED IN OCTOBER AND FORD SHOULD HAVE HAD ACCESS TO THIS INFORMATION VIA THE COMPUTER DATABASE. FORD IS HESITANT TO REPAIR THE CAR AND IS IN THE MIDST IF A WAITING GAME. THIS

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