NHTSA Complaint #728622 — 1997 FORD EXPLORER

HAD TIRE CHECKED APPROX 2 HOURS BEFORE INCIDENT, WHEN MECHANIC BROUGHT MY VEHICLE BACK TO ME I DROVE ABOUT HALF A BLOCK AND NOTICED THE VEHICLE WAS NOT DRIVING PROPERLY I GOT OUT AND LOOKED TO SEE WHAT WAS THE PROBLEM AND THERE WAS NOT ENOUGH AIR IN THE LEFT DRIVERS SIDE REAR TIRE WHICH WAS NOT PROBLEM WHEN I TOOK IT IN, AND I DROVE BACK TO STORE LOCATED AT 4561 ELVIS PRESLEY IN MEMPHIS, TN AND TOLD THEM MY PROBLEM. THE CHECKED THE AIR PRESSURE AND ASKED ME TO PULL AROUND SO THEY CAN PUT SOME AIR IN IT. I DROVE MY VEHICLE HOME AND APPROXIMATELY 2 HOURS LATER THE SAME TIRE BURST. I CALLED STORE AND THEY TOLD ME THEY HAVE NO REPLACEMENT FOR ME AT THAT TIME. I AM STUCK WITH NO VEHICLE BECAUSE I HAD TO PUT MY SPARE TIRE ON THE VEHICLE AND THAT LEFT ME WITHOUT A SPARE TIRE. I HAVE TO BOMB A RIDE TO GET PLACES BECAUSE I AM AFRAID TO DRIVE MY VEHICLE AFTER THIS INCIDENT AND BECAUSE OF THE FACT THAT I DO NOT HAVE A SPARE SHOULD ANOTHER TIRE BURST. I HAVE BEEN PROMISED DIFFERENT DATES THAT THE TIRES ARE TO COME IN, AND EACH DATE THEY TELL ME THE NEXT WEEK SOM SHOULD BE IN, BUT THAT HASN'T HAPPENED EITHER. I DON'T HAVE THE MONEY RIGHT NOW TO PURCHASE MY TIRES FOR REIMBURSEMENT BECAUSE I AM LAID-OFF AND THIS IS HENDERING ME FROM SEEKING EMPLOYMENT.( DOT NUMBER: VDHL TIRE SIZE: P235-75R15 )