NHTSA Complaint #728577 — 1995 FORD EXPLORER TIRES

Complaint Details

ODI Number	728577
Vehicle	1995 FORD EXPLORER
Component	TIRES
Date of Incident	June 6, 1999
Date Filed	September 5, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

FORD DEALER THAT REPAIRED THE DAMAGE TO THE FORD ADVISED ME THAT THE TREAD HAD SEPERATED AND BLOWN THE TIRE APART. HE POINTED OUT THAT THE THREE REMAING TIRES HAD A CRACK AROUND THE TIES WHERE THE TREAD ATTACHES TO THE BODY, AND SUGESSTED THAT I TAKE THE CAR TO FIRESTONE FOR REPLACEMENT AS THEY WERE DEFECTIVE. THE FIRESTONE MGR EXAMINED MY TIRES AND AGREED THAT ALL FOUR SHOULD B REPLACED. HE STATED THAT HE WOULD HAVE TO ORDER THEM AND WOULD CALL ME WHEN THE CAME IN. THE TIRES CAME IN AND WERE INSTALLED JUNE 28 1999. FIRESTONE DID NOT REPLACE THE BLOWN TIRE AT NO CHARGE BUT GAVE ME AN ADJUSTED PRICE CHARGING ME 59.99 FOR EACH OF 4 TIRES PLUS BALANCE,NEW VALVE STEMS,TIRE DISPOSAL FEE,ROAD HAZARD WARRANTY,PLS SHOP SUPPLYS. TOTAL ADJUSTED PRICE 359.49 I WAS UNAWARE AT THE TIME OF THE PROBLEM FIRESTONE WAS HAVING OR I WOULD NEVER HAVE BEEN AGREEABLE TO THAT DEAL. I HAVE COPY OF TIRE INVOICES, WORK PERFORMED BYJOHNSON BROTHERS FORD AND ROAD SERVICE TO PLACE SPARE ON AT TIME OF ACCIDENT. IF YOU NEED MORE INFORMATION PLEASE LET ME KNOW.( DOT NUMBER: NA TIRE SIZE: 25570R16 )

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