NHTSA Complaint #728567 — 1997 FORD F-150

WHEELS issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	728567
Vehicle	1997 FORD F-150
Component	WHEELS
Date of Incident	August 21, 2000
Date Filed	September 5, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

FOR THE 3RD TIME IN THE LAST 10 MONTHS I HAVE HAD THE SAME PROBLEM WITH THE FACTORY RIMS ON MY TRUCK. THE PROBLEM IS A HAIR-LINE CRACK ON THE INSIDE OF THE RIM THAT CAUSES LOSS OF TIRE PRESSURE. ON THE FIRST OCCASSION FORD REPLACED THE WHEEL AT NO CHARGE BECAUSE OF THE 3 YR 36000 MILE FACTORY WARRANTY . ON THE SECOND OCCASSION THEY WOULD NOT COVER THE WHEEL BECAUSE 36 MONTH WARRANTY WAS EXPIRED . AS OF TODAY MY TRUCK IS IN THE FORD DEALERSHIP FOR THE THIRD TIME WITH THE SAME PROBLEM . THE FORD SERVICE DEPARTMENT WANTS TO CHARGE ME $247 FOR A NEW REPLACEMENT RIM, THEY DO NOT SEEM TO CONCERNED ABOUT THIS ONGOING PROBLEM. ON THE NHTSA WEB SITE I HAVE READ SEVERAL COMPLAINTS ON THE 97 FORD F150 CONCERNING THE SAME SYMPTOMS OF "LOSS OF TIRE PRESSURE ON A DAILY BASIS ". I CAN ASSURE YOU THAT THIS IS NOT CAUSED BY FIRESTONE TIRES IT IS A DEFECT IN THE FORD FACTORY RIMS. PLEASE HELP!

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