NHTSA Complaint #728521 — 1997 FORD EXPLORER ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

Complaint Details

ODI Number	728521
Vehicle	1997 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date of Incident	July 31, 2000
Date Filed	September 5, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

I HAVE A BIG QUESTION CONSERNING THE 4.0 SOHC "PLASTIC" CAM TENSIONER. I HAVE HAD MY EXPLORER IN A LOCAL SHOP FOR 4 WEEKS "DIAGNOSING" ME CHECK ENGINE LIGHT PROBLEM. TODAY I FIND OUT THAT I HAVE A TOTALLY WRECKED 48,000 MILE ENGINE DUE TO THE FACT THAT FORD INSTALLS PLASTIC CAM TENSIONERS FROM THE FACTORY ONLY TO REPLACE THEM LATER WITH STEEL UNITS. I ALSO FOUND OUT TODAY THAT I AM GOING TO HAVE TO PURCHASE A NEW ENGINE FOR THE LOW, BARGAIN BASEMENT PRICE OF $5400. MY GOD THAT MAKES ME HAPPY. THERE ARE 4 EXPLORERS IN MY LOCAL DEALERSHIP WITH THE SAME PROBLEM. I AM BEGINNING TO SEE A TREND HERE! COULD SOMEBODY PLEASE TELL ME WHAT'S UP WITH THESE ENGINES. I WAS ALSO TOLD THAT THE NEW ENGINE, WHICH IS A 2000 MODEL, "HAS BEEN REDESIGNED".

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