NHTSA Complaint #728510 — 1997 MERCURY SABLE

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	728510
Vehicle	1997 MERCURY SABLE
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date Filed	September 5, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	ME

Consumer Description

BOUGHT THE CAR IN AUG 1999- BROUGHT THE CAR BACK IN SEPT 1999 FOR THE TRANSMISSION. SHIFTING VERY HARD INTO GEAR. DEALERSHIP HAD CAR FOR AWEEK OR SO CLAIMED TO HAVE FIXED THE PROBLEM. PROBLEM HAS BEEN RE-OCCURING FOR OVER 3 MONTHE BROUGHT BACK INTO DEALER. HAD CAR ANOTHER WEEK AND SAID THEY FOUND NOTHING WRONG. THAT THEY AJUSTED THE IDOL ( HAS BEEN STALLING AS WELL) AND DID A FEW OTHER MINOR THINGS.. NOT ONLY DID THEY NOT FIX THE PROBLEM BUT IT'S NOW WORSE THEN BEFORE.. .. WHAT DO I DO ... I HAVE ONLY HAD THE CAR FOR A LITTLE OVER A YEAR AND AM HAVING REPEATED TROUBLE WITH THIS PROBLEM? SHOULD I HAVE TO PAY TO HAVE A NEW TRANSMISSION PUT IN SEEING HOW THE PROBLEM HAS BEEN OCCURING SINCE I BOUGHT THE CAR .. I DON'T FEEL THAT IS RIGHT..... ANY INFORMATION YOU CAN PROVIDE IS GREATLY APPERICATED. THANK YOU...

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