NHTSA Complaint #728327 — 1998 FORD RANGER

STRUCK PIECE 2X4 LUMBER ON ROADWAY. TIRE CAME APART. CALLED THE DEALER AND THEY SAID THAT WAS ROAD HAZARD AND THAT IT WOULD NOT BE COVERED. I ORDERED A TIRE FROM NTB IN ST. PETERS ,MO AFTER 4 WEEKS THEY SIAD THEY COULD NOT GET DELIVERY ON THE TIRE, I CHECKED THE INTERNET FOR THE TIRE AND THEY SHOWED THIS SIZE WITH SIGNIFICANT BACKORDER. I FINALLY CALLED THE 800 NUMBER FOR FIRESTONE AND THEY FINALLY CALLED ME BACK AND SAID THEY HAD LOCATED ONE TIRE AT FIRESTONE DEALER IN ST. CHARLES MO NOW I SEE REPORTS ON THE 15 INCH TIRE FAILURE AND MY FAILURE OF THE 16 INCH APPEARS SIMILAR. THE FIRESTONE CUSTOMER RELATION PERSON SAID THEY WERE HAVING PROBLEMS WITH THE MANUFACTURE OF THE TIRES AND THAT WAS THE REASON FOR NOT BEING ABLE TO FIND THEM. I HAVE SENT FIRESTONE EMAILS BUT AM ONLY GETTING THERE STANDARD RECALL INFORMATION. TRACKING NUMBER IS WT20000817_0000000126( DOT NUMBER: VN08 TIRE SIZE: P235/70R16 )