NHTSA Complaint #728217 — 1995 CHEVROLET TAHOE

DRIVER'S SEAT BROKE 3 TIMES UNDER WARRANTY & WAS REPAIRED. IT HAS BROKEN 2 OR 3 TIMES SINCE AND BEEN REPAIRED AT OWNER'S EXPENSE. DEALER NOW SAYS OWNER NEEDS TO BUY A NEW SEAT. WE FEEL GENERAL MOTORS IS RESPONSIBLE AND SHOULD HAVE REPLACED THE SEAT BACK WHEN IT WAS UNDER WARRANTY. THIS SEAT CONTINUE TO BREAK UNDER NORMAL DRIVING CONDITIONS. WHAT WOULD HAVE HAPPENED IN A COLLISION? WHAT WILL HAPPEN IN A COLLISION? THE SEAT BELT AND AIR BAGS ARE USELESS IF THE SEAT BREAKS! THE DEALER SAYS IT IS A PIECE OF ALLOY METAL ON THE SEAT BRACE THAT CONTINUES TO BREAK. WE UNDERSTAND THAT SEVERAL GM VEHICLES HAVE HAD THIS PROBLEM, BUT THERE HAS BEEN NO RECALL. WE WENT TO THE DEALERSHIP IN GOOD FAITH WHILE IT WAS UNDER WARRANTY AND WERE TOLD THE PROBLEM WAS FIXED, MORE THAN ONCE. NOW THEY WANT US TO BUY A $500 SEAT TO FIX A PROBLEM WE FEEL THEY ARE RESPONSIBLE FOR.