NHTSA Complaint #728062 — 1995 FORD WINDSTAR

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	728062
Vehicle	1995 FORD WINDSTAR
Component	STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Date of Incident	August 15, 2000
Date Filed	August 31, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

SLIDING DOOR FALLS OFF VEHICLE. TOP ATTACHMENT OF DOOR ONTO VEHICLE IS BROKEN WHY???? WE HAVE NORMAL USE BY FAMILY OF THREE. THE ROLLERS ON THE TOP SEEM TO BE WORN DOWN--SOME ARE SMALLER THAN OTHERS. WE TOOK TO DEALER FOR REPAIR--"THEY NEVER SAW THAT BEFORE" DID NOT WANT TO FIX DID NOT HAVE PARTS TO FIX THE "TRIED" TO WELD SOME PART ON. COST US ABOUT $300 TO FIX. DOOR HAS COME OFF 2 MORE TIMES. THEY WANT MORE MONEY AND WILL TRY AGAIN. THEY DONT KNOW WHICH PART TO ORDER TO FIX THIS DOOR. I DON'T WANT THE DOOR TO FALL ON ANYONE AND I DON'T WANT ANYONE TO FALL OUT OF THE CAR. PLEASE HELP. VE COME OFF 2 MORETIMES. *AK

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