NHTSA Complaint #727994 — 2000 JEEP CHEROKEE SUSPENSION:FRONT

Complaint Details

ODI Number	727994
Vehicle	2000 JEEP CHEROKEE
Component	SUSPENSION:FRONT
Date of Incident	April 14, 2000
Date Filed	August 30, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

WHEN THE VEHICLE WAS DELIVERED IT PULLED DANGEROUSLY TO THE RIGHT. THE VEHICLE WAS CHANGED TO A RIGHT HAND DRIVE BY CHRYSLER FOR POST OFFICE DELIVERY USE BEFORE DELIVERY TO THE OWNER. IT WAS DRIVEN 249 MILES BY ANB EMPLOYEE OF THE DEALER BEFORE DELIVERY. THE PROBLEM SHOULD HAVE BEEN APARENT TO THEM AT THAT TIME. THE DEALER HAS SNT THE VEHICLE OUT FOR ALIGNMENT THREE TIMES TO ATTEMPT ALIGNMENT. THEY HAVE NOT BEEN ABLE TO GET IT PROPERLY ALIGNED. THE DEALER WILL TRY TO GET IT ALIGNED AGAIN, BUT THEY WILL NOT DO ANY WORK ON THE VEHICLE TO REALLY FIX THE PROBLEM. THE DEALER SENT THE OWNER OUT TO GET NEW TIRES, BUT THEY WOULD NOT PAY FOR THEM. THE VEHICLE IS STILL OUT OF ALIGNMENT AND IT DOES NOT STEER PROPERLY. THE DEALER DOES NOT WANT TO TAKE ANY MORE ACTION TO FIX IT. THE DAELER CLAIMS THAT CHRYSLER IS NONRESPONSIVE TO THE PROBLEM. *AK

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