NHTSA Complaint #727934 — 1996 FORD EXPLORER

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	727934
Vehicle	1996 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	August 12, 2000
Date Filed	August 30, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

WHEN DRIVING MY 1996 EXPLORER AT 50 MPH ON A HIGHWAY I HEARD A LOUD CLICK AND LOST ALL POWER. I MANAGED TO STEER THE CAR TO THE SIDE OF THE ROAD. THE CAR CRANKED BUT WOULD NOT TURN OVER. MY MECHANIC TOWED THE CAR AND UPON EXAMINING THE CAR FOUND THAT THE CRANKSHAFT WAS BROKEN. HE FELT THAT MY EXPLORER'S CRANKSHAFT HAS A DEFINITE MANUFACTURING DEFECT SINCE THE CAR MILEAGE IS ONLY 28000MILES. HE URGED ME TO CONTACT TOWER FORD WHERE I PURCHASED THE EXPLORER. TOWER FORD ADVISED ME THAT THEY WOULD NOT PAY ANYTHING TOWARD THE REPAIR OF MY VEHICLE SINCE THE WARRANTY HAD EXPIRED. I AM FRUSTRATED. I WAS LUCKY THAT I WAS ABLE TO ESCAPE INJURY ON THE HIGHWAY AND NOW I HAVE A VEHICLE WITH ONLY 28000MILES WITH A BROKEN CRANKSHAFT -WITH NO HELP FROM FORD. I BELIEVE THAT THE CRANKSHAFT IN MY EXPLORER HAS A DEFINITE MANUFACTURING DEFECT AND FORD NEEDS TO BE INVESTIGATED.*AK

Related Complaints for the 1996 FORD EXPLORER

Other ENGINE AND ENGINE COOLING:ENGINE Complaints

#10048654 — November 25, 2003 — THE HEADS ON THE ENGINE CRACKED. AS A RESULT THE ENGINE SKIPPED WHEN THE VEHICLE WAS STARTED. PLEASE PROVIDE ANY A...

#10040556 — September 24, 2003 — WHILE VEHICLE IDLED ENGINE STARTED TO RACE. THEN, VEHICLE WAS TRYING TO MOVE WITH BRAKES APPLIED. *AK

#10034178 — August 19, 2003 — WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING, THE ENGINE SHUT OFF, WHICH CAUSED THE CONSUMER TO PULL OVER. DEALER...

#10014626 — March 27, 2003 — THE FLY WHEEL IN THE ENGINE WAS REPLACED 4 TIMES.

#785997 — June 7, 2002 — ENGINE OVERHEATED DUE TO LEAK FROM HEAD GASEKTS. TOO MUCH WEAR ON GASKETS FOR ONLY 75,000 MILES. *TT

Recent Complaints for the 1996 FORD EXPLORER

#11354896 — SEAT BELTS — September 14, 2020 — WHILE STATIONARY AND PREPARING TO SAFELY OPERATE THE VEHICLE, THE DRIVER'S SIDE SEAT BELT RECEPTACLE DOES NOT RETAIN ...

#11309404 — ELECTRICAL SYSTEM — February 15, 2020 — WHILE DRIVING IN "D" IN FIRST TO SECOND IT HAS HAD A PROBLEM SHIFTING BETWEEN THE 1ST AND 2ND GEARS WHEN ACCELERATING...

#11309404 — SEATS — February 15, 2020 — WHILE DRIVING IN "D" IN FIRST TO SECOND IT HAS HAD A PROBLEM SHIFTING BETWEEN THE 1ST AND 2ND GEARS WHEN ACCELERATING...

#11309404 — VEHICLE SPEED CONTROL — February 15, 2020 — WHILE DRIVING IN "D" IN FIRST TO SECOND IT HAS HAD A PROBLEM SHIFTING BETWEEN THE 1ST AND 2ND GEARS WHEN ACCELERATING...

#11233643 — WHEELS — July 21, 2019 — THE RIMS ON THIS 1996 FORD EXPLORER-EDDIE BAUER EDITION ARE SHOWING FRACTURES THROUGHOUT THE FACE. THIS HAS WEAKENED...