NHTSA Complaint #727685 — 1995 FORD THUNDERBIRD ENGINE AND ENGINE COOLING:COOLING SYSTEM

Complaint Details

ODI Number	727685
Vehicle	1995 FORD THUNDERBIRD
Component	ENGINE AND ENGINE COOLING:COOLING SYSTEM
Date of Incident	January 10, 2000
Date Filed	August 24, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

THIS CAR HAS EXPERIENCED SMALL ENGINE COOLANT LEAKS.WHEN I RECEIVED A NOTICE (# 00M10) FROM THE DEALER CONCERNING HEAD GASKET FAILURE, I TOOK MY CAR TO MATHEWS FORD TO CHECK OUT THIS PROBLEM. I WAS TOLD I DID NOT HAVE HEAD GASKET FAILURE, BUT I DO HAVE A CRACKED FRONT COVER ENGINE GASKET . $870 TO REPAIR AND FORD WOULD NOT OFFER ANY FINANCIAL ASSISTANCE. I LEARNED OF FORD'S OWNER NOTIFICATION #99B29 WHICH OFFERS FINANCIAL CONSIDERATION FOR OWNERS OF THE 1996 THUNDERBIRDS. WHEN I ASKED THE DEALER ABOUT THIS HE INFORMED ME MY CAR WAS TOO OLD AND AGE HAS CAUSED THE GASKET TO CRACK. I BELIEVE THIS IS A MAJOR FLAW IN THIS ENGINE, AND FORD HAS KNOWN ABOUT THIS PROBLEM AND OFFERS NO HELP. THIS ENGINE ANDGASKET ARE DEFECTIVE. A GASKET SHOULDN'T BLOW AT 27000 MILES. I AM RISKING MY SAFETY BY DRIVING THIS KNOWN DEFECTIVE PRODUCT.

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