NHTSA Complaint #727412 — 1992 FORD EXPLORER

AFTER PURCHASING FOUR NEW TIRES AND ALL NEW SHOCKS, THE CAR WOULD NOT RIDE SMOOTHLY AT 60-65MPH. WITH REPEATED RETURN VISITS THE MECHANIC TRIED REBALANCING THE TIRES, TRIED ROTATION AND CHECKED THE U JOINTS. EACH TIME IT STILL VIBRATED BADLY. FINALLY HE BELEIVED THAT THE VIBRATION WAS CAUSED BY A TIRE DEFECT AND HE REPLACED 1 TIRE FOR FREE. THIS REDUCED THE AMOUNT OF VIBRATION BUT HAS NOT ELIMINATED IT. WE RELY HEAVILY ON USING THIS CAR FOR FAMILY PURPOSES ESPECIALLY WITH THE SUMMER VACATION TIME AND WEEKLY CAMPING TRIPS.( DOT NUMBER: TIRE SIZE: P235/75R15 )