NHTSA Complaint #726542 — 1996 HONDA ACCORD

WHILE DRIVING-OIL INDICATOR LIGHT FLASHING. INDICATION OF LOSS OF ALL OIL. ABLE TO MAKE IT TO DEALERSHIP WHERE THEY HAD NO KNOWLEDGE OF WHY THIS WOULD HAPPEN. DISCOVERED THAT BALANCE SHAFT SEAL & CAM SHAFT HAD POPPED OUT. RESULTING IN LOSS OF ALL OIL IN ENGINE> THIS IS FRONT BALANCE SHAFT. ALL BELTS AND FLUIDS NEEDED TO BE REPLACED AT A COST OF $483.22. WHICH HAS NOT BEEN PAID. QUESTIONED THE SERVICE MANAGER REGARDING THIS AS A FACTORY PROBLEM. TOLD NO. EVEN THOUGH SERVICE BULLETINS HAVE BEEN ISSUED REGARDING THIS PROBLEM FOR THE PAST 5 YEARS. A CLIP IN NEEDED TO BE PLACED ON THESE SHAFT SEALS TO PREVENT THE PROBLEM FROM CONTINUING TO OCCURR AGAIN. UNFORTUNATELY WHEN REVIEWING THE WORK ORDER THERE IS NO INDICATION THAT THE CLIP WAS APPLIED. CONTACTED MANUFACTURER SAID THEY KNEW A PROBLEM EXISTS BUT WOULD NOT ACCEPT RESPONSIBILITY FOR COST AND POSSIBLE PERMANENT DAMAGE TO ENGINE VEHICLE. THEY REFUSED TO SUPPLY ME WITH THE COMPLETE BULLETIN REGARDING THE PROBLEM.ONE SERVICE MGR AT ANOTHERDEALERSHIP SAID THIS PROBLEM IS BEEN GOING ON FOR YEARS AND HONDA WILL NOT ACKNOWLEDGE FACTORY DEFECT. *AK