NHTSA Complaint #726486 — 1998 FORD EXPLORER

WHEN OUR EXPLORER HAD 29,000 MILES ON IT, I BROUGHT IT INTO THE DEALERSHIP BECAUSE THE CHECK ENGINE LIGHT HAD COME ON AND THE VEHICLE WAS STALLING OUT AT STOPLIGHTS. THEY REPLACED THE OXYGEN SENSOR, A GASKET ON THE INTAKE MANIFOLD, AND A FUEL INJECTOR. NOW, 3,000 MILES LATER, I RETURNED TO THE DEALERSHIP COMPLAINING ABOUT THE SAME PROBLEM, EXCEPT THAT THE CHECK ENGINE LIGHT HAD NOT COME ON. AT TIMES, THE EXPLORER SOUNDS AND FEELS LIKE IT'S GOING TO STALL OUT AT STOPLIGHTS OR WHEN SHIFTING FROM REVERSE TO DRIVE. THE DEALERSHIP HAD THE TRUCK FOR 2 DAYS AND RAN UP 11 MILES ON IT, BUT THEY COULD NOT RECREATE THE SCENARIO. THEY COULD FIND NO PROBLEM AT THIS TIME.