NHTSA Complaint #726407 — 1998 FORD WINDSTAR

SUSPENSION:FRONT issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	726407
Vehicle	1998 FORD WINDSTAR
Component	SUSPENSION:FRONT
Date of Incident	July 16, 2000
Date Filed	August 23, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

SHOCK ABSORBER (STRUT) AND COIL SPRING BROKE ...NONE IN STOCK IN ALL OF USA! 2WEEKS HAVE GONE WITH NO REPAIRS BECAUSE OF LACK OF SPRING NATIONWIDE! DEALER IN MO (CAR STILL THERE) TOLD US PART WAS ON ORDER FOR 3 DAYS...AFTER MISSING WORK FOR 4 DAYS AND PAYING FOR HOTEL IN EUREKA, MO WE ENDED UP RENTING A CAR AND DRIVING BACK HOME TO MICHIGAN. WILL HAVE TO RENT ANOTHER CAR AND OVERNIGHT HOTEL BILL TO RETURN TO PICK UP VAN WHEN (IF ) COMPLETED...ALL THE WHILE WE STILL ARE MAKING MO/PAYMENTS ON VEHICLE WE CAN'T EVEN DRIVE!!!

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