NHTSA Complaint #726399 — 1994 PLYMOUTH VOYAGER

SINCE INITIAL PURCHASE, VEHICLE HAS HAD A SLIGHT SHUDDER WHEN SHIFTING AT 35-40 MPH. ALL ALONG I HAVE BEEN TOLD IT WAS NORMAL. APPARENTLY THIS IS NOT THE CASE, AS IS SHOWN BY REVIEWING CUSTOMERS COMPLAINTS ON YOUR WEB SITE. NOW, THE SHUDDER IS VERY PRONOUNCED. I RESPECTFULLY REQUEST THAT A RECALL BE ISSUED TO TAKE CARE OF THESE PROBLEMS. THE NORMAL REPAIR, WHICH HAS BEEN SUCCESSFUL IS TO REPLACE THE TORQUE CONVERTOR AND SHIFT SOLENOID BLOCK. ALSO, THE PROBLEM IS EVIDENCED BY THE TSBS THAT ARE ON SHIFT QUALITY IMPROVEMENT AND TORQUE CONVERTOR SHUDDER. THIS PROBLEM GETS MORE PRONOUNCED WITH TIME, AND COULD ALSO RELATE TO PROBLEMS LIKE ENGINE MOUNTS CAUSING CLUNKING NOISE WHEN SHIFTING INTO REVERSE (MOUNT WORN OUT BY CONTINUALLY VIBRATING (ABNORMALLY) AT SHIFT SPEEDS). THE ORIGINAL SELLING DEALER WAS BUTLER CHRYSLER/DODGE IN BEAUFORT, S.C.. I BELIEVE IT IS TIME FOR AUTO MANUFACTURERS TO BE RESPONSIBLE TO THEIR CONSUMERS AND FIX PROBLEMS, NOT JUST ISSUE TSBS, AND HOPE NO ONE COMPLAINS ENOUGH TO CAUSE A RECALL. AND AMAZINGLY ENOUGH WHEN THEY DO ISSUE A RECALL, IT JUST HAPPENS TO SKIRT THE VEHICLES WITH PROBLEMS REPORTED, SUCH AS MILEAGE LIMIT BELOW REPORTED VEHICLES. PLEASE ASSIST IN MAKING THE AUTO DEALERS OF AMERICA A RESPECTIBLE GROUP AGAIN. *AK