NHTSA Complaint #725430 — 1998 MERCURY MYSTIQUE

ENGINE COOLING- TEMPERATURE RUNS ON THE HIGH RANGE OF NORMAL. ENGINE - TWO BOLTS FELL OUT OF WATER PUMP PULLEY CAUSING UNKNOWN VIBRATION WHICH IN TURN CAUSED FAILURE OF SERPENTINE BELT WHICH CAUSED BELT TO FRAY INTO ENGINE WHICH IN TURN DISLODGED TIMING BELT AND CAUSED OIL LIGHT TO COME ON. DEALER NOT "USER FRIENDLY" DURING REPAIR PROCESS WHICH DRUG OUT THE REPAIR FOR A WEEK. ENGINE HAS NOT RUN IN THE SAME FASHION SINCE THE INCIDENT EVEN THOUGH TWO DIFFERENT DEALERS HAVE ADDRESSED THE PROBLEM. ENGINE NOW STALLS DURING INITIAL START UP ALMOST CAUSING ENGINE TO DIE ENTIRELY WHICH HAS ALMOST BEEN THE CAUSE OF SEVERAL ACCIDENTS. TIRES- UNEVEN AND UNUSUAL WEAR ON REAR TIRES CAUSING TIRES TO WEAR PREMATURELY. WINDSHIELD- UNUSAL AMOUNT OF CHIPS PERHAPS CAUSED BY DESIGN AND SHAPE OF WINDSHIELD. IGNITION- WHEN REMOVING KEY INGINTION STAYS STUCK INTO THE STEERING COLUMN CAUSING BUZZER TO SOUND. DID I MENTION THAT WE WILL NEVER BUY A FORD PRODUCT AGAIN ESPECIALLY SINCE WE HAVE ONLY OWNED THIS CAR SINCE DECEMBER 1999. *AK( DOT NUMBER: 23912 UR TIRE SIZE: P205/60R15 )