NHTSA Complaint #725186 — 1997 DODGE RAM 1500

SINCE JANUARY I HAVE BEEN HAVING PROBLEMS WITH IT STALLING WHEN I PUT IT IN REVERSE IF I HAD IT IDLE FOR AWHILE OR WARMING UP. I TOOK IT BACK TO AUTO NATION AND THEY COULD NOT FIND ANYTHING WRONG. THEY TOOK IT TO DICKINSON DODGE (910) 864-2411 AND THEY COULD NOT GET IT TO DUPLICATE. THE PROBLEM CONTINUED PERIODICALLY UNTIL APRIL WHEN THE TRANSMISSION STARTED SLIPPING. THIS WOULD ONLY HAPPEN WHEN I WAS IN REVERSE THEN WOULD TRY TO PUT IT IN DRIVE. THE TRANSMISSION WOULD HESITATE AND IT WAS LIKE I WAS IN NUETRAL. AFTER A FEW SECONDS THE DRIVE GEAR WOULD KICK IN AND IT WAS FINE. A FEW TIMES I HAD TO PUT IT IN D2 THEN PULL OUT AND PUT IT IN DRIVE. I HAD DICKINSON DODGE CHECK THIS AGAIN AND THEY COULD FIND NO PROBLEM. IN LATE JUNE I TOOK IT IN FOR SERVICE AND TOLD DICKINSON TO CHECK THE TRANSMISSION AGAIN AND THEY COULD NOT FIND ANYTHING OR GET IT TO DUPLICATE THE SLIPPING AND STALLING. THEY DI REPLACE THE SERPENTINE BELT AND TOLD ME THAT COULD HAVE BEEN THE PROBLEM BUT IT WASN'T. TWO DDAYS AFTER ON JULY 1ST I WAS DRIVING AROUND FAYETTEVILLE AND THE CHECK ENGINE LIGHT CAME ON. I CONTACTED DICKINSON DODGE AGAIN AND ON 5 JULY TOOK IT IN. INITIALLY THEY SAID THE FAULT REGISTERED AS A DROP IN RPM'S. THEY COULD NOT FIND THE SOURCE OF THE PROBLEM AND THOUGHT IT WAS ELECTRICAL INITIALLY. THEN ON 6 JULY THEY DECIDED TO DROP THE TRANSMISSION PAN AND FOUND THE TORQUE CONVERTER WAS SEPARATING AND PUTTING METAL FRAGMENTS IN THE TRANSMISSION. THEY SAID THIS ATE AWAY THE SEAL FOR THE GEAR BOX AND ALLOWED OIL IN THE CLUTCHES. THAT WAS CAUSING THE SLIPPAGE AND THE TRANSMISSION WOULD HAVE TO BE REBUILT. THEY ALSO SAID MY OVERDRIVE GEAR WAS ALREADY OUT. THEY SAID IT WOULD COST APPROXIMATELY $1500 TO REBUILD IT. I HAVE ALREADY SPENT $95 FOR TESTING WHICH SHOWED NOTHING AND ANOTHER $80 FOR THE SERPENTINE BELT REPLACEMENT. I WOULD THINK A TRUCK WITH ONLY 48,000 MILES ON IT THE TRANSMISSION WOULD BE IN EXCELLENT CONDITION. I AM SUSPECTING IT MAY BE A FLOOD VEHICLE.*AK