NHTSA Complaint #724935 — 1995 FORD WINDSTAR

EXTERIOR LIGHTING:HEADLIGHTS issue reported to NHTSA

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Crash Vehicle Towed

Complaint Details

ODI Number	724935
Vehicle	1995 FORD WINDSTAR
Component	EXTERIOR LIGHTING:HEADLIGHTS
Date of Incident	October 1, 1999
Date Filed	July 25, 2000
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

PURCHASED VEHICLE WITH 35,000 PRIOR MILES, A FORD LEASE VEHICLE . THE VEHICLE HAD PROBLEMS WITH THE FRONT HEADLIGHTS. FORD MECHANICS WARNED US THAT VEHICLE HAD BEEN WRECKED AFTER WE PURCHASED IT. SALESMAN TOLD US LESS THAN $500.00 WHEN WE INQUIRED. A TITLE SEARCH BY US REVEALED $5,000.00 DAMAGE DONE WHILE UNDER CONTRACT AS A FORD LEASE VEHICLE. THIS DAMAGE WAS NOT DISCLOSED TO WAS WHEN WE PURCHASED FOR $16,500.00 WE ARE STILL EXPERIENCING MAJOR PROBLEMS WITH THIS VEHICLE. CONTACTED WITH FORD EXECUTIVE OFFICES ABOUT CURRENT ENGINE PROBLEMS WITH THIS VEHICLE WAS VERY DISAPPOINTING. THEY WERE VERY RUDE AND REFUSED TO HELP, STATING THAT VEHICLE IS 3,000 MILES PAST EXTENDED WARRANTY. *AK

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