NHTSA Complaint #724688 — 1995 FORD WINDSTAR

THE ENGINE HAS FAILED NUMEROUS TIMES WHILE ON THE ROAD AND IN TRAFFIC, MYSELF AND MY FAMILY WERE LUCKY TO HAVE NOT BEEN HURT DURING THESE INCIDENCES. FORD SENT OUT A RECALL ON THE ENGINE GASKETS AND IT WAS REPLACED ALONG WITH OTHER PARTS ONLY TO BE RETURNED TO THE SHOP A MONTH LATER WITH COMPLETE ENGINE FAILURE. THE SECOND SET OF FAILURES RAN US OFF A MAJOR HIGHWAY SEVERAL TIMES DURING HEAVY TRAFFIC, THIS TIME THE VAN WAS GOING 55 MPH NOT 5MPH. WHEN THE ENGINE PROBLEMS STARTED THE CAR LITERALLY FELL APART, THE A/C, ELECTRICAL, LOCKS, AND THE BRAKE CALIPURS ALL FAILED. THIS VEHICLE HAS MADE OUR LIVES UNCOMFORTABLE AND PUT US IN DANAGER TOO MANY TIMES. WE ARE TRYING TO WORK WITH FORD TO GET REPAIRS DONE, THEY AGREED TO REPLACE THE ENGINE BUT IT WILL TAKE A TOTAL OF 4 MOS. TO COMPLETE DUE TO THE BACK ORDERS FOR THIS MODEL AND YEAR. THIS MODEL HAS HAD MANY RECALLS AND ENGINE FAILURES. FORD IS TRYING TO GET US TO BUY A NEW CAR AT A DISCOUNT RATHER THAN FIXING THE ONE WE HAVE. WE ARE VERY HESITENT TO PURCHASE ANOTHER FORD PRODUCT. *AK