NHTSA Complaint #724252 — 1997 FORD RANGER

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	724252
Vehicle	1997 FORD RANGER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	October 15, 1999
Date Filed	June 23, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

THE TRANSMISSION STARTED IN OCTOBER '99 WITH A HARD DOWNSHIFT IN LOW GEAR, SOMEWHERE BETWEEN 15 TO 10 MILES PER HOUR. AT THAT SPEED YOU HAVE A HARD BUMP UNDERNEATH AT YOUR TRANSMISSION AND A HUM AS YOU COME TO A STOP. BRANDON FORD CO. COMPLETELY REBUILT THE TRANSMISSION ON APRIL 25-27. A FEW DAYS AFTER, THE SAME PROBLEM CONTINUED. I TOOK IT BACK AND THEY CALLED THE FORD MOTOR CO. IN MICHIGAN TO GET A COMPUTER REPROGRAMMING OF THE SHIFT, AND PROCEEDED TO DO THIS WORK ON MAY 19. THIS AUTOMOBILE IS STILL HARD DOWNSHIFTING IN LOW GEAR. IF YOU'RE COMING TO A STOP LIGHT BEHIND TRAFFIC, IT SEEMS KIND OF DANGEROUS BECAUSE THE DOWNSHIFT COULD KICK OUT OF GEAR AND CAUSE AN ACCIDENT. THE ONLY THING I HAVE RECEIVED FROM THE FORD COMPANY IS A QUESTIONNAIRE ABOUT THE SERVICE RECEIVED AT BRANDON FORD, NOT ABOUT MY AUTOMOBILE'S SAFETY. *AK( DOT NUMBER: TIRE SIZE: P225/70R14 )

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