NHTSA Complaint #724133 — 2000 FORD F-150

I BOUGHT A NEW F150 PICKUP FROM KORUM FORD AND AFTER A WEEK I NOTICED AN EXCESSIVE AMOUNT OF RUST ON THE UNDER CARRIAGE AND UNDER THE HOOD OF THE VEHICLE, I TOOK IT TO THE SERVICE MANAGER TO LOOK AT AND HE SAID IT WAS NORMAL, I DID NOT AGREE WITH HIM AND TOOK IT TO TWO OTHER DEALERS AND I WAS TOLD THAT A BRAND NEW VEHICLE SHOULD NOT HAVE THAT MUCH RUST ON IT AND SAID IT WAS EXCESSIVE. I TOOK THE TRUCK BACK TO KORUM AND TOLD THEM I DID NOT WANT THE VEHICLE FOR SAFETY REASONS AND THE AMOUNT OF RUST THAT WAS ON THIS VEHICLE. KORUM WANTS TO TREAT THE VEHICLE LIKE IT IS A USED VEHICLE AND MAKE ME PAY MORE MONEY TO SWAP FOR A VEHICLE WITH LESS OPTIONS. I BELIEVE THE AMOUNT OF RUST THAT IS ON THE VEHICLE NOW WILL PREMATURELY WEAKEN THE VEHICLES PARTS AND I WILL NOT GET THE FULL USE OF THE VEHICLES LIFE WITH OUT TAKING MORE MONEY OUT OF MY POCKET. *AK