NHTSA Complaint #724129 — 1994 FORD TAURUS

I PURCHASED THE VEHICLE MAY 13, 1999 FROM SANGER FORD IN SANGER CALIFORNIA, 93657. ON OCTOBER 29,1999 THE CARS ENGINE BLEW UP DUE TO A PATCHED UP WATER PUMP THAT CAME FROM SANGER FORD LIKE THIS WHEN I PURCHASED IT. THE WATER PUMP WAS FULL OF STOP LEAK, WHICH WOULD EXPLAIN WHY THE CAR SEEMED TO RUN A LITTLE WARM. WHEN THE WATER PUMP WENT OUT ON THE CAR, IT BROKE OFF INSIDE FOR WHATEVER REASON AND WHEN THIS HAPPENED, IT TORE HELL OUT OF THE ENGINE. THE ENGINE DID NOT BLOW DUE TO IT OVER HEATING, THE ENGINE BLEW DUE TO THE DAMAGE DONE BY THE WATER PUMP. I COULD NOT GET ANY HELP FROM THE DEALER OR THE FINANCE COMPANY. BUT I SURE HAD TO MAIL IN THAT PAYMENT EVERY MONTH. IT TOOK ALL THE MONEY I HAD AND COULD BORROW AND 5 AND 1/2 MONTHS LATER TO HAVE MY CAR REPAIRED. I AM A SINGLE MOTHER OF 4 CHILDREN AND A CAR IS VERY MUCH NEEDED. I THOUGHT I HAD BOUGHT A CAR I COULD DEPEND ON AND TRUST TO TRANSPORT MY DAUGHTERS IN, BUT WAS WRONG. I ALSO DURING THIS DOWN TIME RECEIVED 2 OR MORE RECALL NOTICES FOR THE VEHICLE THAT HAD BEEN ISSUED PRIOR TO THE SELL OF THE CAR TO MYSELF. SO, THE DEALER SOLD ME A CAR WITHOUT DOING THE PROPER REPAIRS BROUGHT ON BY THE RECALLS. SO, WHAT ELSE DID THEY GET AWAY WITH???? I WILL CONTINUE TO SEARCH FOR HELP IN RECOVERING MY LOSES DUE TO THE OF PROFESSIONALISM BY THIS COMPANY. ANY HELP YOU CAN GIVE ME ON THIS MATTER I COULD REALLY USE. THANK YOU, BRANDEE BRIDGES 06-17-00. *AK