NHTSA Complaint #724068 — 1993 FORD TAURUS

VEHICLE OVERHEATED AND BLEW THE HEADGASKET WHILE ON MY WAY TO THE GARAGE TO SEE WHY HEATER WAS NOT WORKING PROPERLY . THIS WAS THE THIRD TIME I HAD HAD THE COOLING AND HEATING SYSTEM CHECKED,ONCE BY CONLEY BUICK BEFORE I LEFT FL. ON MY WAY BACK TO GEORGIA.THEY HAD CHECKED TO SEE IF FAN WAS WORKING AND SAID THEY SAW NO PROBLEM.NOT LONG AFTER RETURNING TO HINESVILLE ,GA I TOOK VEHICLE INTO HINESVILLE FORD AGAIN ABOUT THE COOLING SYSTEM. THEY CHARGED ME 68 DOLLARS AND DID A RECALL ISSUED FOR THE FUEL SYSTEM WHICH I HAD NO KNOWLEDGE OF SENT ME ON MY WAY AND SAID I SHOULD NOT HAVE ANY MORE PROBLEMS.I T COST ME $1040.79 TO HAVE REPAIRS COMPLETED ON CAR PLUS THE INCONVIENCE OF HAVING TO GET A CAR TO GET BACK AND FORTH TO WORK .I FEEL THAT HAD THE PROBLEM BEEN INVESTIGATED EARLIER KNOWING THERE WAS A KNOWN PROBLEM WITH HEADGASKETS I WOULD NOT BE OUT OVER A THOUSAND DOLLARS AND THEREFORE I AM ENTITLED TO A FULL REFUND AS I HAD NO KNOWLEDGE OF THE PROBLEM BUT THEY WERE AWARE OF ONE. *AK