NHTSA Complaint #723931 — 1997 CHEVROLET ASTRO POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	723931
Vehicle	1997 CHEVROLET ASTRO
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	October 29, 1997
Date Filed	June 23, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

IN OCT. 1997 WHEN STARTING TO DRIVE TRANSMISSION SLIPS, FEELS LIKE VAN HAS BEEN HIT FROM BEHIND. DEALER REPLACED VALVE BODY,DUE TO A KNOWN PRODUCT PROBLEM.VAN ONCE AGAIN HAD SAME TROBLE IN MAY 2000, DEALER CHANGED VALVE BODY, ALSO STATEDE BECAUSED OF A KNOWN PRODUCT CONCERN. BUT TJIS TIME I HAD TO PAY $672.06. THEIR CUSTOMER SERVICE WAS OF NO HELP. EVEN THOUGH THEIR MECHANIC STATED THAT GM HAD SAID TO REPLOACE THE VALVE BODY THE SECOND TIME WITH A NEW DESIGN, SINCE THE FIRST REPLACEMENT WAS DEFECTIVE. *AK

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