NHTSA Complaint #723923 — 1996 CHEVROLET CAVALIER

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	723923
Vehicle	1996 CHEVROLET CAVALIER
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	May 31, 2000
Date Filed	June 23, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	GA

Consumer Description

I HAVE RESEARCHED ON THIS SITE, CONSUMER REPORTS, CONSUMER CORNER, ETC. AND HAVE FOUND A NUMBER OF 1996 CHEVROLET CAVALIERS HAVE HAD CYLINDER HEAD GASKET PROBLEMS. MY EXTENDED WARRANTY LASTED THROUGH 100,000 MILES. IF I HAD KNOWN THAT THIS WAS A REOCCURRING PROBLEM, I MIGHT HAVE BEEN ABLE TO KEEP IT FROM OCCURRING. GM/CHEVROLET HAS ASKED THE DEALERSHIP TO GIVE ME A DISCOUNT. THE DEALERSHIP HAS REFUSED DUE TO THE MILEAGE ON MY VEHICLE BEING APPROXIMATELY 500 MILES OVER THE REQUIRED 100,000 MILES. SIX (6) DAYS AFTER THE INCIDENT I RECEIVED A LETTER FROM CHEVROLET STATING THAT MY VEHICLE EXPERIENCES THIS PROBLEM AND THAT THEY WOULD PAY FOR THE REPAIRS UP TO SEVEN (7) YEARS AND 100,000 MILES. I THINK THIS IS VERY CONVENIENT. THE LETTER IS DATED MAY, 2000. TWO WEEKS EARLIER I WAS STILL WITHIN THE 100,000 MILE LIMIT. I HAVE GIVEN THE DEALERSHIP PERMISSION TO FIX MY VEHICLE, BUT I AM AFRAID TO PAY FOR THE REPAIRS BEFORE SOME TYPE OF AGREEMENT IS REACHED. UNFORTUNATELY, GM/CHEVROLET IS NOT INTERESTED IN HELPING ME. *AK

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